AI Consulting

AI Agents

AI agents go beyond chat. They read, decide and act: updating your CRM, triaging tickets, drafting reports or reconciling invoices. We design and build custom agents around your processes, with the guardrails and audit trail a business needs.

Isometric illustration of an AI agent connected to CRM, tickets, invoices, email and calendar, with guardrails, human approval and an audit log

What an AI agent can do for you

Customer & IT support

Triage, answer and resolve tickets, and escalate to a human with full context.

Document processing

Extract, check and route data from contracts, invoices, forms and emails.

Research & reporting

Gather information across systems and produce first-draft reports and briefings.

Security operations

Enrich alerts, investigate incidents and draft response actions for your SOC.

Sales & operations

Qualify leads, update CRM records and keep pipelines and projects moving.

Multi-agent workflows

Specialist agents that cooperate on complex, multi-step business processes.

How we build agents

  1. Map the process: we document the workflow, its decision points and where the value lies, then define success metrics.
  2. Design tools and permissions: the agent gets only the APIs and data it needs, with human-in-the-loop approval for high-impact actions.
  3. Build and evaluate: we build on leading models (Claude, GPT, Gemini or open-source) and test against real scenarios before go-live.
  4. Secure and red-team: our security team attacks the agent with prompt injection, data exfiltration and tool-misuse attempts.
  5. Deploy and monitor: full logging, cost controls and performance dashboards, with ongoing tuning.

Security is the differenceAn agent that can act in your systems is a new kind of privileged user. We design it, and test it, exactly as we would any other privileged account.

Which workflow would you automate first?

Tell us about it. We’ll come back with an honest view of feasibility, effort and ROI.